We have been learning how to speak with people using different language gestures such as assertive, passive, indirect, and aggressive.
What are the four types of behavioural responses, and what does each mean (in your own words)?
Passive - accepting what happens. Not really association.
Aggressive - Being frustrated towards someone or taking your anger out on someone
Assertive - Having a positive attitude towards someone.
Indirect - Speaking through notes emails or messages is a type of indirect communication.
What is the definition of Assertive Communication?
Having a positive attitude while talking with someone. It can include eye contact, good listening, and having a smile.
What are the three ‘describes’? When should you use them?
Describe the situation - you could possibly use this when you are in a situation with the police.
Describe your feelings - When someone could be feeling down you could tell them what is good about them and tell them that things will be better and try to cheer them up
Describe the changes you want - you could use this when you are setting goals.
List and explain 5 of the ‘Assertive Communication Tools’. Think of your own example for each.
Acknowledge their feelings -
Be positive - When talking with someone have a positive vibe.
Thank them - When someone is serving you thank them after you have received your food
Ask for their help - When you are stuck on something you can ask for someone's help
Focus - if you have set a goal you can focus on it to achieve it.
List and explain in your own words 3 barriers to assertive communication.
Gender - Don't be gender racial
Cultural - Don't treat someone's culture as a bad thing
Bias - When talking in a group treat everyone equally.
What does assertive communication look like?
When someone is making eye contact and looking positive with a smile.
What does assertive communication sound like?
When someone is being positive and they are listening to what is being said.
What does it mean to act like a scratched record when it comes to your boundaries?
Someone that could possibly not be focused or someone that is doing negative stuff.
Think back to a time when you or a friend used a behavioural response that was not assertive. What type was it? What did you say? What happened as a result? What could you have done differently?
My friend kept on helping me with my work and I was thankful for it but I didn't want him to waste any more time on helping me and that he should do his own work. He kept on ignoring me and wanting to help me which was annoying me and then it got aggressive. We hadn't talked till the next day.
Aggressive/passive
Example: My friend kept cancelling on me, and so I just stopped reaching out to her or making any plans with her. This was a passive response and as a result, our friendship disintegrated. I could have let her know my feelings and the changes I wanted to see, and perhaps that would have repaired the relationship.
Reflect on your behavioural responses until now. How do you usually respond to tricky situations? Do you want to change the way you respond, moving forward? What will you try to remember in the future when difficult situations arise?
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