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Monday, 27 July 2020

Letter

The Department Store
335-337 The Parade
Beachtown
Auckland 1111
ph: 09 889 8899
email: thedepartmentstore@email.com.nz
web: thedepartmentstore.com.nz

Greetings Mr Jack Sampson,

RE: Bad Customer Service

My sincere apologies about the actions that our staff member had performed we will take action and let the person know they were in the fault. We will also like to give you a voucher in addition for the bad experience and we wish to see you here again.

Thanks
Rebecca Smith
Manager - Footwear
The Department Store